Frequently Asked Questions

Some of the common questions that we answer when dealing with clients that may be credit impaired or without proof of income are as follows:


What does Freedom Loans do?

Freedom Loans is a mortgage broker that specialises in helping credit impaired borrowers and people who find it difficult to prove their income (e.g. self employed) to obtain finance.

Because we have strong relationships with specialist lenders, we're often able to obtain funds for clients who have been turned away by other banks or lenders.

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Who do you work with?

We work with a very wide range of clients in many different situations. Some are self employed or are otherwise finding it difficult to prove their income. Other clients are credit impaired or have loan arrears or defaults that make it difficult to obtain finance from other non-specialist lenders. And we also have many clients who just use us because of our industry knowledge and quality service.

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How is Freedom loans different from other mortage brokers?

The Principal of Freedom loans is a Certified Practising Accountant (CPA). This gives us a great advantage over other mortgage brokers. Our organisation has highly experienced staff specialising in assisting with clients whose situations do not fit nicely into the square.

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When can we get the money we need?

We have had loans provisionally approved in less than 24 hours, and formally approved in 2 days. This is almost unheard of in the industry. We are able to achieve these results due to strong relationships with lenders that allow us to get the job done efficiently for our clients Australia-wide.

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How can I find out what is on my credit report?

With your permission, we are able to access your own personal credit report and inform you of the results with our FREE same-day service. Simply complete this online credit report form to get started.

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What happens to the personal information that is given to Freedom Loans?

This remains strictly confidential at all times and is used only for the purpose of helping you to obtain a loan.

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Will the application process be drawn out and frustrating?

The application process can be as quick as you, the client, allows. In many cases we are too quick for the clients!

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How do I know if my loan will be approved?

At Freedom Loans we believe that if we can't help you, nobody can. Whatever the outcome of your loan application, we will let you know as soon as possible. We are not in the business of getting loans declined and are experienced enough to know what the chances are of your loan being approved.

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How can Freedom Loans help me if the bank said no?

We are specialists in helping people that don't fit into the traditional lending square. We appreciate that life does have its ups and downs and have lenders that will cater for virtually all types of client.

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Do I have to pay anything upfront?

None of our lenders charge any upfront fees. All the fees are put into the loan at settlement.

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How do I stop people ringing me and asking me for money?

Freedom Loans can negotiate on your behalf to hold off any collections action and can even negotiate lower payout figures for the debts to be consolidated!

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What does a default notice mean?

This is the first step towards a collections action. The default is listed on your credit report and will remain as a "black mark" against your name for 5 years.

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Can I get a loan in a country area?

Most traditional lenders will not lend in regional areas. Our specialist lenders are open to borrowers in every regional area in Australia. This includes some of the islands!

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Can I get a loan if I don’t have any payslips or tax returns?

We specialise in low documentation loans. This is where you self-certify your income when you can't prove your income.

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